{"id":127221,"date":"2022-12-08T06:00:39","date_gmt":"2022-12-08T11:00:39","guid":{"rendered":"https:\/\/ncrc.org\/?p=127221"},"modified":"2022-12-08T09:18:01","modified_gmt":"2022-12-08T14:18:01","slug":"report-keybank-promised-to-improve-then-became-the-worst-major-mortgage-lender-for-black-homebuyers","status":"publish","type":"post","link":"https:\/\/ncrc.org\/report-keybank-promised-to-improve-then-became-the-worst-major-mortgage-lender-for-black-homebuyers\/","title":{"rendered":"REPORT: KeyBank Promised To Improve, Then Became The Worst Major Mortgage Lender For Black Homebuyers"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">After pledging to better support underserved communities if regulators approved a 2016 merger, KeyBank instead became, by one measure, the nation\u2019s worst major mortgage lender for Black homebuyers, the National Community Reinvestment Coalition (NCRC) revealed Thursday in a new report.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">NCRC\u2019s analysis of federal mortgage data from the past four years found that KeyBank\u2019s share of mortgage originations to Black borrowers was the lowest among the nation\u2019s 50 largest home purchase lenders. The report also found indications that KeyBank engaged in redlining in several major cities and a dramatic drop in the bank\u2019s overall lending to low- and moderate-income (LMI) borrowers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><span style=\"font-weight: 400;\">KeyBank executives looked community groups in the eye and promised to become a leader on inclusive home mortgage lending \u2013 then did the exact opposite,<\/span><span style=\"font-weight: 400;\">\u201d <\/span><b>NCRC President and CEO Jesse Van Tol said<\/b><span style=\"font-weight: 400;\">. \u201c<\/span><span style=\"font-weight: 400;\">They used those promises to get a merger approved, then cashed out huge dividends from the deal for their own gain while steering their company away from Black neighborhoods, Black borrowers and other marginalized communities. Among the 50 biggest mortgage lenders, KeyBank not only failed to lead on Black homeownership \u2013 they became the worst at it nationwide.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">NCRC\u2019s report found that KeyBank trailed most or all of its local competitors in share of home lending to Black and LMI borrowers in most of the cities where it operates. KeyBank also appeared to engage in systemic redlining, making vanishingly few home purchase loans in neighborhoods where Black families were clustered. Inclusive home lending metrics indicate that the bank\u2019s performance worsened each year since it promised community groups it would do the opposite.<\/span><\/p>\n<blockquote><p><a href=\"https:\/\/ncrc.org\/redlined-keybank-continues-to-fail-black-america-despite-its-commitments-to-improve\"><b>CLICK HERE to read the full report<\/b><\/a><span style=\"font-weight: 400;\">, including city-by-city breakdowns of KeyBank\u2019s apparent redlining across each of its major markets.<\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">These failures to adequately serve marginalized groups broke faith with a Community Benefit Agreement (CBA) that <\/span><a href=\"https:\/\/ncrc.org\/ncrc-and-keybank-announce-landmark-165-billion-community-benefits-agreement\/\"><span style=\"font-weight: 400;\">KeyBank signed with NCRC members in 2016<\/span><\/a><span style=\"font-weight: 400;\">. Accordingly, Van Tol said, NCRC has broken off negotiations with the bank on a new CBA.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWhen a person breaks their promise to a bank, the bank holds them accountable through foreclosures, fees and other penalties. So when a bank breaks its promises to people, there should be consequences as well,\u201d <\/span><span style=\"font-weight: 400;\">Van Tol said. <\/span><span style=\"font-weight: 400;\">\u201cThat\u2019s why I\u2019m done dealing with KeyBank. They failed the most vulnerable and neglected people in their cities and made a bunch of money in the process. Enough is enough.<\/span><span style=\"font-weight: 400;\">\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The commitments KeyBank made to LMI communities in that initial 2016 agreement helped the bank win regulatory approval for a merger the bank later touted as a major driver of both profit growth and dramatically higher dividend payments to shareholders, even as they made less and less of an effort to help non-White, non-wealthy customers buy homes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">NCRC staff and member organizations have recently poured months of work into talks with KeyBank in hopes of renewing, expanding and strengthening the Community Benefits Agreement KeyBank signed in 2016. But after discovering that KeyBank had abandoned the commitments it made to NCRC members six years ago \u2013 and then used the profits from its merger with First Niagara to pay out huge dividends to insiders while largely abandoning Black and low-income communities in its service areas \u2013 NCRC concluded the bank could not be trusted to follow through on any new promises it makes to better serve marginalized communities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The detailed and damning findings underlying NCRC\u2019s decision to pull out of talks with KeyBank can be read <\/span><a href=\"https:\/\/ncrc.org\/redlined-keybank-continues-to-fail-black-america-despite-its-commitments-to-improve\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Press interested in speaking with NCRC about this matter should email Alan Pyke <\/span><a href=\"mailto:apyke@ncrc.org\"><span style=\"font-weight: 400;\">apyke@ncrc.org<\/span><\/a><span style=\"font-weight: 400;\"> to arrange interviews.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Among the 50 biggest mortgage lenders, KeyBank ranked last on one important metric of racial inclusion. KeyBank&#8217;s broken promises to Black America have prompted a leading economic justice organization to break ties with the bank.<\/p>\n<p>Broken Promises To Black America Prompt Community Advocate To Break Ties With Bank<\/p>\n","protected":false},"author":926,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_angie_page":false,"content-type":"","_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"page_builder":"","footnotes":""},"categories":[2433],"tags":[3434,3404,3439,3592,2446,1147,2986,1945],"class_list":["post-127221","post","type-post","status-publish","format-standard","hentry","category-pr","tag-redlining-2","tag-bank-mergers","tag-black-homeownership","tag-black-white-homeownership-divide","tag-community-benefits-agreement","tag-featured","tag-home-mortgage-disclosure-act-hmda-data","tag-keybank"],"acf":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"NCRC","author_link":"https:\/\/ncrc.org\/author\/ncrc-editor\/"},"uagb_comment_info":2,"uagb_excerpt":"Among the 50 biggest mortgage lenders, KeyBank ranked last on one important metric of racial inclusion. KeyBank's broken promises to Black America have prompted a leading economic justice organization to break ties with the bank. Broken Promises To Black America Prompt Community Advocate To Break Ties With Bank","_links":{"self":[{"href":"https:\/\/ncrc.org\/wp-json\/wp\/v2\/posts\/127221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ncrc.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ncrc.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ncrc.org\/wp-json\/wp\/v2\/users\/926"}],"replies":[{"embeddable":true,"href":"https:\/\/ncrc.org\/wp-json\/wp\/v2\/comments?post=127221"}],"version-history":[{"count":0,"href":"https:\/\/ncrc.org\/wp-json\/wp\/v2\/posts\/127221\/revisions"}],"wp:attachment":[{"href":"https:\/\/ncrc.org\/wp-json\/wp\/v2\/media?parent=127221"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ncrc.org\/wp-json\/wp\/v2\/categories?post=127221"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ncrc.org\/wp-json\/wp\/v2\/tags?post=127221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}